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Shipping policy

Shipping and Collection Policy

Domestic Delivery within Singapore

Delivery charges are shown on the product listing, cart or checkout page before payment is completed.

There are no additional delivery surcharges for large items unless a special delivery arrangement is clearly stated on the relevant product listing.

Any free-delivery threshold or shipping promotion will be displayed during checkout.

Delivery estimates are stated in working days. Saturdays, Sundays and Singapore public holidays are not counted as working days.

Customers will receive a notification after their order has been handed to the courier. Delivery may take longer during peak sales periods, public holidays or circumstances outside our reasonable control.

Undeliverable Locations

We do not deliver to:

  • Tuas

  • Changi Airport

  • Sentosa

  • Restricted or security-controlled areas

  • Any other location that our appointed courier is unable to access

Delivery to these locations is completely unavailable. Customers should provide an alternative eligible Singapore delivery address when placing an order.

Unsuccessful Delivery

Customers are responsible for providing a complete and accurate delivery address and a contactable telephone number.

If delivery cannot be completed after the courier’s permitted delivery attempts, the parcel may be returned to FUNKY.sg. A redelivery fee may apply before the order can be sent again.

Self-Collection

Self-collection is available strictly by appointment.

Customers must contact us through WhatsApp and receive confirmation before visiting our warehouse.

Self-collection orders must be collected within 30 calendar days from the order date. If the order is not collected within 30 days, it will be automatically cancelled and refunded.

Any discount, voucher or promotional benefit attached to the cancelled order will not be reinstated unless otherwise stated.

International Shipping

International shipping is available upon request.

Contact us before placing or completing your order so that we can obtain a shipping quotation from our appointed shipping provider.

We will advise you of the available shipping method, estimated delivery period and shipping cost. The international shipment will proceed only after the customer accepts the quotation and pays all applicable charges.

International delivery estimates are stated in working days and are estimates only. Customs clearance and overseas delivery delays are outside FUNKY.sg’s control.

Duties, Taxes and Customs Charges

International customers are responsible for all applicable import duties, taxes, customs charges, clearance fees and other charges imposed by the destination country.

These charges are not included in the product price or international shipping quotation unless expressly stated.

FUNKY.sg is not responsible for delays, failed deliveries or additional costs caused by customs procedures, unpaid duties or incorrect information provided by the customer.